Updated 27th March 2020
In these uncertain times, we understand that coronavirus is a concern for all our customers.
Direct Electrical is currently operating business as usual, and wanted to personally assure you that we are doing everything possible to ensure that this remains to be the case as long as possible by working closely with our stock suppliers, couriers and delivery drivers.
We are in daily contact with our suppliers, many of whom already have their own contingency plans and policies in place to ensure business continuity for as long as possible. Should any supply chain issues arise, we will update this page and inform any affected customers as soon as possible.
As of Friday 27th March 2020, Forum Lighting have closed their warehouse until further notice. As a result, their products are unavailable on our website until normal business is resumed.
Our couriers – Royal Mail and DPD, have their own contingency plans and policies in place to ensure that their services can continue in manner that is safe for both their staff and those receiving the parcels.
Our sales team are working as normal and are available by phone, email or through the form on our Contact Us page.
We will continue to monitor the developing situation and will update this page accordingly.
We would like to thank you for the continued support of our business, and would like to wish you and your families the best of health.